If you signed up and paid for a workshop/event and did not attend or if the event was canceled for any reason, Synergy Wellness Center will provide a credit equal to the paid amount towards any future workshop, event, class or appointment. We ask that you provide 12 hours advance notice of the need to cancel.
During the COVID-19 Pandemic, we have revised our Cancellation Policy as follows:
Amid the ongoing uncertainty of COVID-19, we have modified our cancellation policy to offer greater flexibility to all our clients. We hope this will alleviate any stress and hesitation you have about an upcoming appointment. If you need to reschedule for whatever reason, and especially if you are not feeling well, we understand and request for you to please contact us as soon as possible to reschedule. To further support you, there will be no penalties for cancellations.
If you are experiencing a fever, cough, or sore throat, please reschedule your appointment for when you are no longer symptomatic. If you have been to a COVID-19-impacted area or have been in close contact with a person infected with COVID-19, we ask that you please reschedule your appointment for 14 days past the date of contact. Please note, we are requesting that clients wear face coverings when they arrive for their appointments.