At Synergy Wellness Center, all services are expected to be paid on the day that the service is rendered. We understand that unanticipated events occasionally happen. In an effort to be understanding to all of our clients, and out of consideration for our staff, we have adopted the following cancellation policies:
Workshops and Events
Synergy Wellness Center will provide a credit equal to the paid amount towards any future workshop, event, class or appointment as long as you provide 48 hours advance notice of the need to cancel. No call/no shows for a workshop/event are not eligible for a refund.
Yoga and Meditation Classes
If you signed up and paid for a single yoga or meditation class and did not attend the class, Synergy Wellness Center will note this as a late cancel. Due to limited capacity for in studio classes, we ask that you provide 24 hours advance notice of the need to cancel in order to avoid a $20 cancellation fee.
If you have a monthly membership, you may cancel this membership if there are extenuating circumstances with 30 days written notice by mail or by emailing sy*****@sy*********************.com, otherwise the memberships are binding agreements for the 6-12 month periods depending on the membership.
All Scheduled Appointments
Synergy Wellness Center will ask for a credit card to at the time you schedule your appointment to hold your appointment. You will not be charged until your appointment is held. In the event that you need to cancel, we ask that you provide at least 24 hours advance notice of the need to cancel in order to avoid a cancellation charge.
If you cancel an onsite or telehealth appointment with less than 24 hours advance notice, there will be a 50% cancellation fee. If you do not attend an on site or telehealth scheduled appointment (no call, no show), you will be charged 100% for the appointment. At our discretion, this charge will be either automatically deducted from an existing payment method. Also, if for any reason your insurance company denies payment for services, you are responsible for paying 100% of the balance of all services rendered. All services and appointments offered off site require pre-payment and will be charged 100% for the appointment in the event of a no call, no show, or cancellation with less than 24 hours advance notice. Thank you for your understanding.
Print Name: __________________________ Signature: ________________________________
Parent/Legal Guardian (client under 18 years of age): ___________________________________
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